Terms and Conditions

Please read these terms carefully before ordering any products from us. By ordering any of our products, you agree to be bound by these terms and conditions.

By placing an order at Rosens, you confirm that you are at least 18 years old (or have parental permission to buy from us) and accept these terms and conditions, which apply to all orders placed or to be placed at Rosens for the sale and supply of any products. None of these terms affect your statutory rights. No other terms or changes to the terms and conditions shall be binding unless agreed in writing and signed by us.

 

Payments

All products remain Rosens property until full payment is made. The price applicable is that set on the date you place your order. Shipping costs and payment fees are recognised before confirming the purchase. If you are under 18 years old, you must have parental permission to buy from Rosens.

All transfers conducted through Rosens are handled and transacted through third-party dedicated gateways to ensure your protection. Card information is not stored and is handled over SSL encryption. Please read the terms and conditions for the payment gateway chosen for the transaction, as they are responsible for the transactions made.

 

Personal Information

All personal information you provide to us or that we obtain will be handled by Rosens, who is responsible for this information. The personal information you provide will be used to ensure deliveries to you and for credit assessment. The information you provide is only available to Rosens and will not be shared with other third parties. You have the right to inspect the information held about you and to request Rosens to delete or correct this information. By accepting Rosens terms and conditions, you agree to the above.

 

Force Majeure

Events outside Rosens control that are not reasonably foreseeable shall be considered force majeure, meaning that Rosens is released from its obligations to fulfil contractual agreements. Examples include government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes, or lack of delivery from suppliers. Force majeure also includes government decisions that negatively affect the market and products, such as restrictions, warnings, bans, etc.

  

Local Taxes

Please note that local charges (sales tax, customs duty) may occur depending on your region and local customs duties. These charges are at the customer's own expense.

 

Additional

Rosens reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product offerings without prior notice. In the event that a product is sold out, Rosens has the right to cancel the order and refund any amount paid in the best way. Rosens shall also notify the customer of equivalent replacement products if available.